PLEASE ENSURE YOUR DEVICE IS NOT CARRIER LOCKED.

Apple: iPhone XS, XR, and all newer models (XS, XS Max, XR, 11, 11 Pro/Pro Max, SE 2nd/3rd gen, 12 mini/12/12 Pro/12 Pro Max, 13 mini/13/13 Pro/13 Pro Max, 14, 14 Plus/Pro/Pro Max, 15, 15 Plus/Pro/Pro Max, 16, 16 e/Pro/Pro Max)

*The following iPhones DO NOT support eSIM: ALL iPhones purchased in Mainland China. iPhones purchased in Hong Kong and Macao (except for the iPhone 13 Mini, iPhone 12 Mini, iPhone SE 2020, and iPhone XS)

Samsung: Galaxy S25 / S25+ / S25 Ultra, Galaxy S24 / S24+ / S24 Ultra, Galaxy S23 / S23FE / S23+ / S23 Ultra, Galaxy S22 / S22+ / S22 Ultra, Galaxy S21 / S21+ / S21 Ultra, Galaxy S20 / S20+ / S20 Ultra, Galaxy Z Fold7 / Flip7, Galaxy Z Fold6 / Flip6, Galaxy Z Fold5 / Flip5, Galaxy Z Fold4 / Flip4, Galaxy Z Fold3 / Flip3, Galaxy Z Fold2, Z Flip 5G, Z Flip, Galaxy Fold, Galaxy A36 5G, A56 5G, A55 5G, XCover 7, Galaxy Note20 / Note20 Ultra

*ALL Galaxy devices purchased in China, Hong Kong, and Taiwan DO NOT support eSIM

*Galaxy devices purchased in South Korea DO NOT support eSIM, EXCEPT for the Galaxy S24, S23, Z Fold 5, Z Fold 4, Z Flip 5, Z Flip 4, A54 5G

*Galaxy S20, S21, and Note 20 Ultra purchased in the USA DO NOT support eSIM

Motorola: Moto G34 / G35 / G53 / G54 / G54 Power / G55 / G75 / G85 / G86 / G (2025) / G (2024) / G Power (2024) / G Stylus 5G, Edge Fusion / Edge 60 / Edge 60 Pro / Edge 60 Fusion / Edge 60 Stylus / Edge 50 / Edge 50 Fusion / Edge 50 Pro / Edge 50 Neo / Edge 50 Ultra / Edge 40 Neo / Edge 40 Pro / Edge+ / Edge+ (2023) / Edge (2024) / Edge (2023) / Edge (2022), Razr (2025) / Razr+ (2025) / Razr Ultra (2025) / Razr 40 / Razr 40 Ultra / Razr 50 / Razr 50 Ultra / Razr 60 / Razr 2024 / Razr+ 2024 / Razr 2022 / Razr 2019 / Razr 5G, ThinkPhone 25

Google: Pixel 9 / 9a / 9 Pro / 9 Pro XL / 9 Pro Fold, Pixel 8 / 8a / 8 Pro, Pixel 7 / 7a / 7 Pro, Pixel 6 / 6a / 6 Pro, Pixel 5 / 5a / 5a 5G, Pixel 4 / 4a / 4a 5G / 4 XL, Pixel 3 / 3a / 3 XL / 3a XL, Pixel 2 / 2 XL, Pixel Fold

* The following Pixel devices DO NOT support eSIM: Pixel 3 models originating from Australia, Taiwan, and Japan, and those purchased with service from US or Canadian carriers other than Sprint and Google Fi, Pixel 3a models purchased in South East Asia and with Verizon service.

Not sure which device you have? This can usually be found in your devices settings.